Refunds and Returns Policy
Effective Date: 05/23/2024
1. Return and Refund Policy
We want you to be completely satisfied with your purchase from E-Vibefy.com. If you are not satisfied, you may return your order for a refund under the following conditions:
2. Eligibility for Returns
- Product Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Timeframe: You have 30 days from the date of delivery to initiate a return.
3. Initiation of Return
To initiate a return, please follow these steps:
- Contact Us: Email us at [email protected] with your order number and reason for return. Our customer service team will provide you with a Return Merchandise Authorization (RMA) number and instructions for returning your product.
4. Refund Process
Once your return is received and inspected, we will
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process your refund. Please note the following details:
- Refund Amount: Refunds will be issued for the cost of the returned merchandise only. Original shipping charges are non-refundable.
- Method of Refund: Refunds will be credited back to the original payment method used for the purchase.
- Timing of Refund: Refunds will be processed within 5-7 business days of receiving your returned item. Please note that it may take additional time for your bank or credit card company to process the refund and post it to your account.
5. Return Shipping
- Cost of Return Shipping: You are responsible for paying the shipping costs for returning your item. Return shipping costs are non-refundable.
- Packaging: Please ensure that the item is securely packaged to prevent damage during transit.
6. Exchanges
We do not offer direct exchanges. If you wish to exchange your item for a different size, color, or style, please initiate a return for a refund and place a new order for the desired item.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected]. We will replace the item or issue a refund as necessary.
8. Contact Information
If you have any questions about our Refunds and Returns Policy, please contact us at:
- Email: [email protected]
- Address: [ADDRESS]
This Refunds and Returns Policy is effective as of 05/23/2024. We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes.
Thank you for shopping at E-Vibefy.com!